IT is no longer a competitive advantage to your business; it’s essential. Unfortunately, most small- and medium-sized business (SMBs) cannot afford full-time IT staff. Make LuminIT’s outsourced IT services an extension of your workforce through our services.
Field services are primarily ad hoc and most efficient in situations where you are ready to implement a chosen solution or in need of temporary resource augmentation. These services cover technology implementations, migrations, refreshes and upgrades, integration, break-fix, troubleshooting, remediation, and desk-side assistance.
Through our professional services, we help you optimize your IT operations and maximize the return on your technology investment.
We start our engagement with an audit of the existing state of our your technology. Our findings are presented in the form of a gap analysis between the existing state and the desired state. Knowing that not one size fits all, we conclude our advisory services by presenting you with a set of solution alternatives tailored to move your IT environment from its existing state to the desired state. A few of our clients choose to implement the chosen solution alternative using in-house resources. However, the majority of our clients continue to engage us to implement the chosen solution alternative.
From managing your mobile workforce to monitoring your remote users, and from cloud backup to regulatory compliance, your business demands more from IT every day. These demands drain time and energy away from what you excel at; your business. Through LuminIT’s managed services, we assume the ongoing responsibilities of the operations, maintenance, and health of your IT assets, freeing your in-house resources to do what they do best. Our approach to managed services is simple: We help you prevent disruptions before they happen. We shift support mentality from reactive break-fix to proactive services. The real benefits are:
- Reduced costs, especially when you factor in down time;
- 24-hour monitoring and peace of mind resulting from minimized down time;
- Increased operational efficiencies; and
- Access to enterprise-level resources without the costs.
Contact us now to learn more.